1. Operator and scope
After Gym Club is a brand operated by Cosmétrica PSF, S.L., tax identification number B22743694, at Carrer dels Morabos, 18, 08004 Barcelona, Spain.
These terms govern bookings and purchases of After Gym Club wellness, body recovery and beauty services.
Certain experiences, packages, memberships or partnerships may have specific terms that must be provided before purchase.
2. Nature of services
After Gym Club offers wellness, relaxation, recovery and body care experiences. These services do not constitute medical care, diagnosis or medical treatment.
Availability depends on the venue, schedules and professional arrangements.
3. Bookings and confirmation
Customers must provide accurate contact details and select an available service, date and time.
A booking is confirmed when After Gym Club issues confirmation and any required payment has been completed, where applicable.
The total price and applicable conditions must be displayed before purchase.
4. Prices and payments
Prices are shown in euros and include applicable taxes unless another legally permitted arrangement is clearly disclosed.
Electronic payments may be handled through Stripe or other authorised providers.
Amounts and any additional charges will be disclosed before confirming the transaction.
5. Individual service cancellations
Cancellation communicated at least 2 hours before the scheduled start: 100% refund of the amount paid.
Cancellation communicated less than 2 hours before the scheduled start: 20% refund of the amount paid.
Failure to attend without prior notice: no refund, as the service and professional availability have already been arranged.
These terms apply to individual GAC Private bookings, without prejudice to mandatory statutory rights.
6. Cancellations by After Gym Club
If After Gym Club cannot provide a confirmed service, it will seek to offer a suitable alternative.
If no alternative is accepted, 100% of the amount paid for the undelivered service will be refunded, without prejudice to other applicable statutory rights.
7. Punctuality and attendance
Customers should arrive in good time and follow the venue's access instructions.
Late arrival may reduce the available session time. Any financial consequences must be disclosed in advance and comply with applicable law.
8. Safety and wellbeing
Customers must follow reasonable instructions from professionals during the experience.
Anyone uncertain about the suitability of an activity or possible contraindications should seek advice from a healthcare professional beforehand.
After Gym Club may adapt or decline to provide an experience for reasonable safety reasons, while respecting customer rights.
9. Packages, memberships and special experiences
Packages, memberships, GAC Summer experiences and other service formats may have specific conditions regarding duration, availability, use, cancellation and refunds.
These conditions must be disclosed before purchase and will govern their specific aspects within applicable legal limits.
10. Withdrawal and consumer rights
Where a statutory right of withdrawal applies, its conditions and exercise procedure will be communicated.
Certain leisure-related services scheduled for a specific date or period may qualify for statutory exceptions to withdrawal, subject to the relevant legal requirements. Each service must be assessed individually.
Cancellation policies do not restrict mandatory consumer rights.
11. Refunds and complaints
Cancellation and refund requests may be sent to aftergymclub@aftergymclub.com, providing the information needed to identify the booking.
Approved refunds will be processed through the relevant payment method in accordance with applicable legal deadlines and payment-provider processing times.
Complaints may be sent to the same email address.
12. Applicable law
These terms are governed by applicable Spanish and European Union law, without prejudice to mandatory consumer protections.